BNY Mellon Shareowner Services ("BNY Mellon") is the Transfer Agent, Registrar, Recordkeeper, Disbursing Agent and BuyDIRECT administrator for Northeast Utilities common stock.

BNY Mellon is a global leader in shareholder services.  Their automated telephone service is available 24 hours a day 7 days a week and customer service representatives may be reached from 9:00 am - 7:00 pm Eastern time Monday through Friday on regular business days.  BNY Mellon's web site, after establishing a secured Personal Identification Number, will allow you to view your account information and request a variety of account transactions.

Questions regarding your holdings, including address changes, transfer instructions, payment of dividends and optional cash payments through the BuyDIRECT Plan, should be directed to BNY Mellon at: